For the latest information,we are urging residents to ensure that they use up-to-date trusted sources for information such as: the NHS and Public Health England
There will be a lot of fake news about so please rely on the experts.
** If you become aware of someone self isolating who does not have any support from relatives or friends or is struggling in anyway please contact us, we will try to assist by directing appropriate support or
Or Contact NCC/NHS One call – Click here
Or if urgent the emergency services.
Contact us – Click here
Current evidence indicates that most cases are relatively mild, with patients experiencing flu-like symptoms.
Older residents or those with weakened immune systems or long-term conditions may experience more severe symptoms, which is why it is important to help protect ourselves and each other.
If you are planning to travel abroad, please check and follow the latest FCO travel advice.
Anyone feeling unwell is encouraged to use NHS 111 (including online, where possible),
** The links are provided for your general information, please make sure you read the latest information – some websites may not be updated as often as others *
Frequently Asked Questions (and answers) are available from the NHS
NHS Advice – What is the difference between a cold & flu ? CLICK HERE
HM Govt – Guidance for households who have possible Corona infection.
Public Health England
Northumberland one call (adult social care / Childrens services)
Other local & National Govt advice
UK Govt – CLICK HERE
Northumberland County Council advice
UK Govt- stay at home advice.
HM GOVT -Residential care, supported living and home care guidance
Age UK advice
Age UK Northumberland – Loneliness campaign – Click here
Advice for employers & employees incl from HM Govt
DWP Advice re redundancy
Dept for Education
British Chambers of commerce
Community Action response
Can you help support people you know who may be in self isolation ?
Check out this idea CLICK HERE
See also the below
British Red Cross volunteers
Criminals will use any opportunity they can, so please be aware that online & doorstep crimes may be attempted – Advice from the Police – CLICK HERE
Other information is provided in links on this site.
Advice for people with chronic illness
Dementia – Alzheimers society
British Heart Foundation
Talking matters Northumberland
NHS Mental Health advice
Karbon homes – Click here
Karbon homes – Silver talk – CLICK HERE
GP’s Surgeries – Please read the advice on the websites before contacting them.
Prudhoe Medical Group
Please save your surgery a lot of time by using their online services.
Pay bills online or by direct debit –CLICK HERE
Use the NCC Online library service – CLICK HERE
Online fraud information CLICK HERE
Shopping online information – CLICK HERE
Keeping in touch via videos calling.
We know that many older people have access to the internet but may not use facilities to video others.
Skype is one of many methods that can be used.
FaceTime (apple devices) Facebook & WhatsApp are just a sample of what’s out there.
Please consider helping elderly friends, relatives & neighbours get online in this way to keep them in touch.
No home Internet connection ?
This is how tethering can assist.
** There are many other sources of information **
You can follow us on twitter @PrudhoeNland